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When our system detects situations where the Watch Live video stream is having trouble keeping up, the device will adjust the quality of the video stream to ensure the feed is not dropped.

However, users on especially slow connections may not have sufficient bandwidth to support even the lowest-quality stream.

Bandwidth throttling is the intentional slowing of Internet service by an Internet service provider.

Check to see if your network speeds are sufficient enough to Watch live from your mobile device.

Visit speed test to run a test on your network to determine if it meets the minimum requirements.

Improve your Wi-Fi connection Your Canary device may be too far from the router, it may not get a strong enough Wi-Fi signal, which could result in unexpected interference between your Canary and your router.

Obstructions such as walls, glass, or other electronics can also interfere with Canary's Wi-Fi signal.